§1. Basic Information

The administrator of your personal data is: WISE ENERGY S.A. with its registered office in Warsaw, ul. Adama Naruszewicza 27/2, 02-627 Warsaw, entered into the register of entrepreneurs kept by the District Court for the Capital City of Warsaw in Warsaw, 13th Commercial Division of the National Court Register under KRS number 0000320565, NIP 5262725362, REGON 015529329, with a share capital of PLN 66,297,623.00.

You can contact the Administrator via email:  iod@wise-energy.pl

§2. Principles of Data Processing

The Administrator processes personal data in accordance with the following principles:

• on a legal basis and in compliance with the law (legality);

• fairly and honestly (fairness);

• in a transparent manner for the data subject (transparency);

• for specific purposes and not “just in case” (data minimization);

• no more than necessary (adequacy);

• ensuring data accuracy (accuracy);

• no longer than necessary (storage limitation);

• ensuring appropriate data security (security).

§3. Purposes, Legal Basis, and Scope of Data Processing

We process your data:

• for contact purposes, to respond to your message sent directly by email or via the form, based on the Administrator’s legitimate interest in the necessity of replying to you.

• for technical purposes using cookies (technical cookies), based on the Administrator’s legitimate interest in ensuring the correct operation and functioning of the Website.

• for statistical and analytical purposes, if you consented to the use of cookies for analytical purposes (analytical cookies).

• for marketing purposes, if you consented to the use of cookies for marketing purposes (marketing cookies).

• for fulfilling contracts concluded with contractors.

• for social media purposes, in connection with running our company profile on social media (such as Facebook / Instagram), under the terms defined by the platform owners, to inform about our products, promotions, and news related to our activity, which we consider a legitimate interest.

Scope of processing:

• If you send us an email, we will process the data contained in it. Providing data by email is voluntary. You may request deletion of such data at any time.

• If you use the contact form on our Website, we will process your email address and name. Providing this data is necessary for us to respond to your inquiry.

• Other data processed by the Administrator includes your IP address and other data stored in cookies. You decide to what extent we may use cookies with your data. Providing data in this way is voluntary. You can change your preferences at any time in your browser settings or by deleting cookies saved from our Website.

• If you like or otherwise follow our profile on social media (e.g., Facebook), we will process the data you made available in that medium and to which we have access. You may unsubscribe from our profile at any time to stop processing.

• External partner APIs: Our Website may use APIs provided by external partners to integrate functionalities such as maps, analytics, advertising, or social media. Use of these APIs may result in additional cookies or the use of existing cookies to process user data. External partners may store and process this data according to their own privacy policies.

§4. Data Recipients and Transfer Outside the EEA

Recipients of your personal data are:

• If you consented to marketing cookies, your cookie data will be transferred to our advertising partners.

• If you consented to analytical cookies, your cookie data will be processed by the provider of traffic analysis software for our Website (e.g., Google Analytics).

Your data is not transferred outside the EEA or to international organizations.

§5. Data Retention Period

We are unable to specify the exact period for which your personal data will be processed. If you provided us with data via the form or email for contact purposes, it will be processed until you request deletion or object to processing, or until we consider that the Administrator’s legitimate interest has been fulfilled.

§6. User Rights

In connection with the processing of your data, you have the following rights:

• right to access your data,

• right to rectify, delete, or restrict processing,

• right to data portability,

• right to object,

• right to withdraw consent for processing at any time and in any form, unless processing is necessary for the Administrator to perform a contract, comply with legal obligations to state institutions, or fulfill the Administrator’s legitimate interests.

You also have the right to lodge a complaint with the President of the Personal Data Protection Office (address: ul. Stawki 2, 00-193 Warsaw).

More information on data protection can be found at: www.uodo.gov.pl

§7. Information About Cookies

Our Website uses cookies.
Cookies are small text files stored on users’ devices when browsing the Website. They are used to improve usability, enhance service quality, and enable analysis of traffic and user behavior.

Cookies may be permanent (persistent) or temporary (session). Persistent cookies remain on the user’s device for a defined time or until manually deleted. Session cookies are deleted after closing the browser.

We use both our own cookies and third-party cookies:

• Own cookies ensure proper Website operation, content personalization, saving preferences, and statistical analysis.

• Third-party cookies are used for analytics, advertising, and social media integration.

Users can control and limit how cookies are used on our Website. Most browsers allow managing cookies, including blocking, restricting, or deleting them. Details are available in browser settings.

Disabling or limiting cookies may affect Website functionality and service quality.

Types of cookies we use:

• Technical cookies: Necessary for the proper functioning of the Website. They maintain user sessions, handle forms, remember preferences, and ensure security.

• Marketing cookies: Allow personalized advertising and remarketing activities, measuring campaign effectiveness, and optimizing ad content.

• Analytical cookies: Collect data about Website usage, such as visit counts, visited pages, time spent, and traffic sources.

§8. Why We Use Cookies

• Improve user experience.

• Personalize content.

• Remember user settings (language, layout, colors).

• Facilitate login and navigation between sections.

• Maintain sessions for ongoing activities (e.g., forms).

• Optimize Website performance and service quality.

• Display personalized ads.

• Enable integration with social media (sharing, likes, comments).

§9. Functions of Technical Cookies

• Maintain user sessions.

• Save user preferences (language, font size, colors).

• Support forms (login, registration, contact).

• Monitor Website performance.

• Ensure Website and user security (e.g., identity verification, intrusion detection, CSRF protection).

§10. Functions of Analytical Cookies

• Measure Website traffic (visits, unique users, page views).

• Analyze user behavior (time on page, navigation paths, exit points).

• Optimize conversion (registrations, orders, forms).

• Segment users by different criteria for personalized content.

• Run A/B tests to compare Website versions and improve design, functionality, and content.

§11. Functions of Marketing Cookies

• Display personalized ads based on interests, preferences, and browsing history.

• Enable remarketing to re-engage visitors who didn’t complete actions.

• Measure advertising effectiveness (clicks, conversions, impressions).

• Manage advertising across multiple channels (search engines, social media, partner sites).

• Test and optimize advertising content (A/B testing, analyzing formats and creatives).